Last Updated: January 16, 2013
Questions regarding this statement should be directed to IvoryWhite through: CustomerService@IvoryWhite.com, or 888-874-7603or by sending your comments to:
We take your privacy seriously, and want you to feel comfortable using the Site. Any information you give us is held with high professional care and security and will not be used in ways to which you have not consented.
We strive to provide a high degree of customer satisfaction and provide special IvoryWhite offers and as part of that effort, we sometimes contact our website users via phone or automated IVR. When you click the "I accept" or "Submit" or "Rush Me My Offer" or any other positive affirmation button on our trial offer or any other offer page, you agree to allow us to contact you at the number you supplied us, even if you did not choose to purchase at that time. You specifically authorize, and provide your express consent to receive, telemarketing calls from us and our third-party marketing partners, including auto-dialed calls, on your landline telephone and/or cell phone (if that number is provided). You understand that wireless carrier standard rates may apply to any calls to your cell phone.
Additionally, emails we send may contain a bit of code known as a “web beacon”. This code allows us to understand the time and date of when a user has opened an email and when he/she has utilized a link within the email to visit a website. Our web beacons do not collect personally identifiable information. Users wishing to disable our web beacons should do so by turning images “off” in their email client (e.g., Outlook, Outlook Express). Please see your email client for more information.
IvoryWhite will use and share with others your Personal Information:
We may use your Personal Information for on-line and off-line marketing purposes, including but not limited to text messaging, e-mail marketing, telemarketing, and direct mail.
Providing your e-mail address will opt you in for future e-mail about promotions and surveys. By providing us with a phone number, whether or not you complete a transaction, you consent that we (or third parties with whom we contract) may contact you by phone or text. Occasionally, we may send promotional materials to you via postal mail, using the shipping address provided. You may opt-out at any time as noted below.
Financial information is used for billing purposes and to fill your order. If we have trouble processing your order, the information is used to contact you. In the event of unauthorized use of your credit/debit card, you must notify your card provider in accordance with its reporting rules and procedures.
SMS, Wireless and Other Mobile Offers:
Sometimes you may receive an SMS, wireless or other mobile offering to your cell phone. By signing up for our service, and providing your mobile number, you are agreeing to receive these mobile offerings from third parties. You understand that your wireless carrier's standard rates apply to these messages. To unsubscribe or discontinue these messages, reply with "STOP", "END" or "QUIT". Your reply impacts only the future delivery of that particular mobile device offering, so you must reply “STOP”, “END” or “QUIT” for each new offering. This will not affect offerings sent by other parties with whom we have shared your number.
IvoryWhite may disclose and use Personal Information for any marketing and survey purposes. IvoryWhite may disclose your Personal Information to third party businesses that work with us, and they may further transfer it to businesses that have no relationship to us. We may sell, license, or share your Personal Information with third parties for various marketing purposes, including but not limited to telemarketing, fax marketing, e-mail marketing, text messaging, and direct mail. Your consent to contact by phone will be effective regardless of whether the number you have provided: (1) is a home, business, or cell phone line; and/or (2) is or will be registered on any state or federal Do-Not-Call (DNC) list, and shall remain in effect until you opt out (see below). If IvoryWhite or any of its assets are acquired by or merged with another entity, all information collected by us will be one of the transferred assets.
Visitors to IvoryWhite.com may choose to receive or not receive promotional email offerings from us by emailing CustomerService@IvoryWhite.com or going to https://www.ivorywhite.com/UnsubscribeForm.do and following the instructions there. If we have already shared your information with third parties prior to the time you opt-out and if you do not wish to receive their offers, you will need to contact them directly.
To unsubscribe or discontinue mobile device messages, reply "STOP", "END", "QUIT" to the message you received. (This process impacts only the future delivery of the particular text message offering, so you must reply for each offering you receive — such reply will not affect offerings sent by other parties.)
The security of your Personal Information is important to us and IvoryWhite is committed to handling your Personal Information carefully. Your information may be stored and processed in the United States or any other country in which IvoryWhite or its affiliates, subsidiaries or agents maintain facilities, and by using this Site, you consent to any such transfer of information outside of your country. We make reasonable efforts to follow generally accepted industry standards to protect your Personally Identifying Information when it is submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your Personally Identifying Information, we cannot guarantee its absolute security.
It is our policy to fully adhere to all federal, state and local regulations regarding the privacy of your data, including the 2003 CAN-SPAM act regulating e-mail delivery. We will maintain the confidentially and integrity of our data files as mandated by federal law. California residents may request a copy of IvoryWhite's Direct Marketing Disclosure by contacting CustomerService@IvoryWhite.com.
You may review and change information that you provide to us through this Site by calling us at 888-874-7603
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